This Privacy Policy describes how TaskBase collects, uses, shares and handles your personal data, and sets out the rights and obligations that both you and TaskBase have in relation to your personal data.

By using our mobile application you accept and agree to the Terms and Conditions of TaskBase user agreement (“User Agreement”), and acknowledge that your personal data may be collected, used and disclosed in accordance with this Privacy Policy. Except for any terms that are defined in this Privacy Policy then all other defined terms shall have the same meaning as that defined in the User Agreement. Note that under TaskBase’s Terms and Conditions, you must not use the Services if you are under 18 years old.

TaskBase may, from time to time, modify this Privacy Policy (and update the web page on which it is displayed). If we materially change the ways in which TaskBase uses or shares your personal data previously collected from you through the Services, TaskBase will notify you through your TaskBase verified email address or other communication. You should check that account regularly.

1. Collection of Personal Data

Information we collect directly from you

TaskBase collects personal data when you pre-register. This includes your full name, email address and location. In circumstances where the below information is not provided to us, we may be unable to approve your profile listing.

TaskBase collects personal data when you register. This includes:

  • your name, address, email address, phone number and other contact details;
  • your location and the location where you are interested in performing tasks; and
  • your social media accounts, languages spoken, about yourself , education, portfolio and other information relevant for your fitness for tasks.

If your personal details change, it is your responsibility to update your account with those changes, so that we can keep our records complete, accurate and up to date.

Information we collect automatically when you use the App

When you use a location-enabled TaskBase service, if you allow us, we receive and process information about your precise location (for example, through GPS signals sent by your mobile device). We may also use a range of different technologies to confirm your location. When you use the Services, we also infer the general location of your device and the geographic regions our users come from. For example, your IP address may indicate your general geographic region.

Information we obtain from other sources

In addition to data collected from your submissions, we also receive data from certain third parties, such as social media sites that you connect to your account (including Facebook, LinkedIn, Twitter and Instagram)

We work with third party verification providers to perform police history checks or background checks on taskers, and receive publicly available information such as court decisions.

We may also receive additional information about you from third parties such as data or marketing partners and combine it with other information we have about you.

What other information users can see about you

You are not anonymous to us when you log into the Services or post any content (including tasks, comments or feedback) on the Services.

your user ID and all the material that you post is visible and searchable to us and other TaskBase users.

TaskBase does not in any way control, and does not accept any responsibility or liability whatsoever for, the disclosure or use of personal data which is voluntarily posted by you in a


2. How We Use Your Personal Data

TaskBase may use the information we collect for the following purposes:

Identification and authentication
Legal ground(s) for use: We need to perform this function in order to allow you to access the Services.

To protect TaskBase and the users of the Services
Legal ground(s) for use: It is in our (and users) legitimate interests to ensure that the Services are secure.

To customise the content and any advertising displayed on the Services and permit content on the Services (such as postings, marketing or third party advertisements) to be targeted, on an aggregate basis, to the users for whom it is most likely to be relevant
Legal ground(s) for use: It is in our legitimate interest to provide you with content and advertisements that are tailored to your interests.

To improve the Services and develop new service features
Legal ground(s) for use: We need some of your personal data in order to provide the services to you; it is in our legitimate interests to provide you the best possible services.

To provide, maintain and protect the Services and to verify the identity of authorised users of the Services
Legal ground(s) for use: We need to perform this function in order to provide a safe and secure environment for our users and we have legitimate interests in protecting the integrity of the Services we offer.

As required by law, order of a court, tribunal or regulator or if TaskBase reasonably believes that the use or disclosure of the information is reasonably necessary for enforcement related activities
Legal ground(s) for use: On such occasions, we are required by law to process your personal data.

To ensure that TaskBasee receives payment of the fees due to it
Legal ground(s) for use: We need to use your personal data in this way to fulfil a contract between you and us.

To contact you to inform you about promotions or upcoming changes or improvements to the Services
Legal ground(s) for use: We only contact you for marketing purposes with your consent; we may contact you regarding changes in the Services because it is in our legitimate interests to keep you informed about service changes that may affect you. See section below for further detail about marketing.

To contact you to administer our User Agreement
Legal ground(s) for use: For example, we may notify you of a breach, or action a request for a take down notice in response to a claim of copyright infringement.

To conduct research
Legal ground(s) for use: It is in our legitimate interests to improve the Services through user questionnaires and feedback requests via the Services.

To expand our user base, including marketing communications to be targeted to potential users
Legal ground(s) for use: It is in our legitimate interest to inform potential users about the Services we offer.

To develop our relationships with affiliate service providers and provide or arrange internal or external verification services obtained by you via the Services
Legal ground(s) for use: It is in our legitimate interests to engage service providers and verification services.

To generate data reports on an aggregated, non-personally identifiable basis, for both internal and third party use, but subject to any applicable laws (for example, we may show advertisers or investors trends relating to the general use of the Services); and
Legal ground(s) for use: It is in our legitimate interests (and the interests of our partners and affiliates) to understand how you and other users engage with the Services.

When you contact TaskBase, we may keep a record of the communication(s) between you and TaskBase to help resolve any issues you might have
Legal ground(s) for use: We retain information when we are required to do so by law and because it is in our legitimate interests to protect our legal rights.

If other user(s) of the Services already have your userID (or other information identifying you), and you have chosen to upload a photo or other personal data to your TaskBase account, we may show those user(s) that personal data
Legal ground(s) for use: We display your photo to other users who have your userID only with your consent, which you supply by uploading your photo.


3. Cookies 

We use cookies and similar technologies that are necessary to the operation of the Services. This includes technologies that allow you access to our website, services, mobile app or that are required to prevent fraudulent activity and improve security, or that allow you to make use of our functions such as saved search or similar functions;

Learn more about our Cookie Policy

4. How we treat your personal data

TaskBase may disclose the information We collect from you as follows:
  • Service Providers. We share your personal data with third party service providers that provide business, verification, professional or technical support functions for us, help us operate our business and the Services, or administer activities on our behalf.
  • Advertising Partners. We work with third party advertising partners to show you ads that we think may interest you. If you do not wish to receive personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based personalized ads from member companies.
  • Other Third Parties. We may share your personal data with other third parties who participate in TaskBase marketing initiatives, as authorised by you or on an aggregate basis, and with consultants, advisors and analytics providers as necessary to measure and improve the Services we provide to you. We do not rent, sell, or share information about you with nonaffiliated third parties for their direct marketing purposes.
  • Sharing Between Users. We may share information, such as ratings and reviews about you, with other users who are looking for taskers on the Services.
  • Legal Matters & Safety. We may share your personal data to respond to judicial process or provide information to law enforcement or regulatory agencies or in connection with an investigation on matters related to public safety, as permitted or required by law.

5. Security

Your account is protected by a password for your privacy and security. We take reasonable steps to protect your personal data from unauthorized access, use and disclosure, however we cannot guarantee the absolute security of that information, or that our systems will be completely free from third party interception or are incorruptible from viruses. We cannot and do not guarantee that information you send from your computer to us over the Internet will be protected by any form of encryption (encoding software). In light of this, we cannot and do not ensure or warrant the security or privacy of your personal data, including payment and account details. You transmit your personal data to us at your own risk. You are entirely responsible for maintaining the security of your passwords and/or account information.

6. Marketing

When you register on the Services you may be given the opportunity to elect (“opt-in”) or decline (“opt-out”) to receive updates on our latest services, news and special offers, and those of our valued affiliate service providers (“Marketing Material”), via your TaskBase account, personal e-mail address, post or mobile.

Once you opt-in to receive Marketing Material, you may, at any time, opt-out of receiving Marketing Material. To opt-out go to the ‘Unsubscribe’ link the bottom of received email

TaskBase reserves the right to send you administrative and account-related messages even if you opt out of receiving Marketing Material.

7. Retention 

We retain your personal data for as long as is necessary with regard to the purposes for which it was collected or lawfully further processed, or for as long as may be necessary in light of our legal obligations or in order to allow us to pursue, defend or exercise legal claims.

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